Abbiamo riportato 5 importanti motivi per cui le aziende dovrebbero costruire chatbots piuttosto che app. Questo non significa che tutte le imprese hanno realmente bisogno di un assistente virtuale ma ci sono alcuni casi d’uso per cui i chatbot si prestano estremamente bene. In questo articolo…
Who said being a small company keeps you away from the social customer care party? Not at all. Being small makes you more flexible and able to respond faster to changes because you can easily adapt your processes and rebuild…
At Responsa , we believe that the age of static FAQs is over. They are simply broken, they don’t work effectively because they are essentially a monologue. We have solved this problem by developing a Q&A widget that integrates seamlessly…